Privacy Policy

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This Privacy Policy outlines the principles and practices governing the handling of your personal information during your use of our Service. It details the types of data we gather, the purposes for which they are used, and the circumstances under which they may be disclosed. Additionally, it clarifies your legal entitlements concerning your data and the safeguards we have in place to protect your privacy.

Your personal data is utilized to operate and enhance our Service. Accessing or using our Service constitutes your acknowledgment and acceptance of the data processing activities set forth in this Privacy Policy.

How It Works

  1. Users begin by uploading their media files---either photos or videos---and then select from a range of available templates or visual effects.
  2. Once the media and preferences are submitted, our AI engines process the input to produce customized visual outputs tailored to each user.
  3. The system generates final content, which may include edited images, video clips, or avatar representations, based on the original uploads and the chosen settings.
  4. All uploaded materials are used exclusively for fulfilling the specific generation request made by the user. We do not employ any uploaded photos, videos, facial data, text prompts, or resulting creations for training, retraining, fine-tuning, or enhancing any public, shared, or general-purpose AI models.
  5. Use of our platform for illegal activities is strictly forbidden. This includes, but is not limited to, unauthorized use of another individual's likeness or the creation of restricted or prohibited material.

While we strive to calibrate our AI systems optimally, you may occasionally come across content that does not align with your preferences. Should you encounter any material that you find offensive or objectionable, please reach out to us at info@mediaborneo.com. We will address your concern promptly, and your feedback will also assist us in refining our algorithmic performance.

Data Acquisition Categories

  1. Interaction Records: We may gather information pertaining to your engagement with our Platforms. This encompasses activity logs, such as which content you view, select, save, distribute, your editing behaviors, and any additional inputs you supply during service usage. These records assist us in operating and sustaining the fundamental functionalities of the Platforms.
  2. Hardware and Session Data: When you utilize our services via the Platforms, we capture certain hardware and connection details to ensure reliable performance, boost efficiency, refine interface experience, present relevant promotions and alerts, and uphold account integrity. This data comprises: distinct device identifiers, Apple Advertising ID, hardware model, language preference, regional settings, ad identifier, OS edition, build number, IP address, software iteration, network access category, connection quality indicators, and activity logs.
  3. Correspondence Records: Should you contact us with queries, opinions, or assistance requests, we will retain the details and attachments you submit, alongside your reachable information (such as telephone number and email address). This enables us to address your concerns, offer guidance, and manage customer relations.
  4. Facial Data Handling: When you utilize features such as face replacement, avatar construction, facial retouching, or comparable AI-driven capabilities, facial attributes present in the images or footage you choose may be analyzed to deliver the intended function. This processing occurs exclusively to produce the output you request and is not employed to recognize individuals, compile biometric profiles, or conduct identity verification through facial matching. We do not utilize facial data, submitted media, or resulting material to educate or refine any public or shared AI frameworks. Facial data is held only for the duration needed to fulfill the requested operation and is subsequently removed in line with this Privacy Policy.
  5. Cloud-Based Operations: To enable AI-supported image and video generation functionalities, uploaded visuals, clips, instructions, or associated material may be momentarily relayed to protected cloud infrastructure for handling. Such content is utilized purely to produce the requested result and is not exploited for marketing, behavioral analysis, or AI system training. We maintain such content solely for the period necessary to perform the requested service and subsequently delete or render it anonymous according to our established data management protocols.

Access Permissions

To enhance your overall experience and continually refine our product offerings, we may seek access to certain device capabilities. Such requests are made only with your clear consent and adhere strictly to the principle of data minimization---meaning we only collect what is essential for the functionality you use. The specific permissions we may request include:

  1. Storage Access: Enables reading and writing of files on your device's external memory, a requirement for performing video modification tasks.
  2. Camera Access: Allows the app to utilize your device's built-in camera, giving you the option to capture new photos or record footage without leaving the application.
  3. Network Connectivity: Facilitates internet-based operations, such as retrieving or downloading external media assets from online sources.

Any data obtained through these permissions is regarded as confidential. Should you decide against granting a particular permission, you will solely lose access to the corresponding feature; all other app functionalities will continue to operate normally. You retain full control over your permissions and may review or modify their status at any time via your device's system settings. Granting a permission signifies your agreement to our collection and use of the necessary personal data tied to that service. Conversely, revoking a permission acts as a withdrawal of that consent, after which we will cease any new collection or usage of data reliant on that permission. Please note, however, that such revocation does not affect any information we lawfully processed during the period when the permission was active.

Analytical Data

To enhance our platform and elevate the overall user journey, we collect and analyze operational data. This information is compiled and examined in summary form, enabling us to detect behavioral trends and make informed product improvements. These consolidated findings may be shared with our affiliated entities, authorized representatives, and commercial collaborators to support activities such as research initiatives, feature development, and strategic planning. We want to reassure you that all data disseminated in this context is strictly anonymized---it contains no identifiable information about you or your end-users, ensuring your privacy remains fully protected.

Use of Your Personal Information

Consistent with the terms outlined in this Privacy Policy, the personal data you supply may be processed to facilitate service delivery or to establish communication with you. Our specific uses of this data include the following:

  1. Enhancing Service Quality: We leverage your information to drive ongoing refinement of our platform. This involves supporting the creation, evolution, operation, delivery, and optimization of our features. For instance, analyzing user interaction patterns helps us maintain an interface that remains both natural and easy to navigate.
  2. Safety and Security Measures: Your data plays a role in upholding the integrity and protection of our systems. This encompasses account defense and network reliability. We are committed to fostering a secure environment, which may entail deploying automated tools to detect misconduct, fraudulent activities, potential threats, policy infractions, or other damaging behaviors. We may also utilize your information for surveillance, customer safeguarding efforts, and related protective functions.
  3. Transmitting Essential Communications: We may rely on your details to dispatch critical messages, such as notifications concerning your account standing or amendments to our operational guidelines, terms, or policies.
  4. Fulfilling Statutory Duties: We maintain and administer your records as required to satisfy our regulatory commitments. This includes, where mandated by pertinent laws---for example, during urgent circumstances---recording, reviewing, analyzing, and handling your data in accordance with legal standards.

Deletion Permission

When using our application, you maintain full ownership and control over your personal information, and you are free to erase any saved records at your discretion. We are dedicated to safeguarding your privacy and affirm that data removal functionality is thoroughly supported. You may clear your activity logs and other retained information via the preferences panel within the app. Furthermore, removing the application from your device will automatically delete any locally stored data. Please note that once information has been expunged, it cannot be retrieved. Should you have any inquiries concerning removal privileges, do not hesitate to contact our assistance team for guidance.

You also have the option to request permanent closure of your account and the eradication of all associated personal records by emailing us at info@mediaborneo.com or through the account management interface inside the app. Upon receiving such a request, we will proceed to eliminate your personal data within a thirty-day timeframe, except in instances where legal obligations require us to retain specific information.

Cookies and Other Similar Data Collection Technologies

As is common with numerous online platforms, we employ cookies, pixel tags, and analogous mechanisms. Cookies are compact text files placed on your device's storage drive or memory, which carry details regarding your interactions with our platform. They fulfill a range of roles---such as verifying user identity, storing your customized preferences and configurations, monitoring site visitation patterns and engagement metrics, gauging the effectiveness of promotional activities, and enabling community-oriented functionalities. Pixel tags are minute embedded elements within webpages or email messages that allow us to track your engagement with that specific material.

By default, most internet browsers are configured to permit cookies. Should you prefer otherwise, you can usually modify your browser's settings to refuse or remove them. Nevertheless, keep in mind that disabling cookies may compromise the performance and accessibility of certain aspects of our platform.

We utilize external analytics providers to assist in tracking traffic volume and user behavior throughout our platform. These services gather data transmitted by your device or produced through our platform---for instance, which pages you visit, which extensions you activate, and other metrics that inform our enhancement efforts. This analytical data is combined with comparable information from other participants in an aggregated format that does not reasonably identify any particular person.

We also collaborate with external advertising entities to deliver promotional content across websites or other media channels. To monitor advertisement performance and compute appropriate compensation for these collaborators, we embed third-party components into our applications. Additionally, we may integrate external modules within the platform to obtain insights into how our user base interacts with our offerings.

AI Model Training

Your uploaded media files---including images, video clips, facial biometrics, output creations, textual instructions, and any other personal data---are not employed for the purposes of training, retraining, refining, or enhancing any publicly accessible, jointly utilized, or broadly applicable AI systems.

The sole purpose for which your content is handled is to deliver the specific AI-driven capabilities and functionalities that you have actively requested.

Retention of Your Personal Information

We keep your personal information only for the period needed to deliver our offerings, satisfy regulatory requirements, settle disagreements, uphold our contractual arrangements, and preserve the safety and reliability of our systems. We may continue holding and utilizing your Personal Data when necessary to meet our legal duties---for example, when applicable regulations mandate that we retain certain records---as well as to address outstanding conflicts and to enforce our legal contracts and internal policies.

Furthermore, the Company preserves Usage Data for internal review and analytical functions. Such data is generally held for a briefer timeframe, except in cases where it is required to bolster system security, optimize operational performance, or when regulatory obligations demand extended retention.

Data Sharing and Disclosure

We hold your privacy in the highest regard. Under no circumstances do we sell, distribute, lease, exchange, or in any way reveal your personal data, uploaded media, or produced outputs to external AI platforms, third-party vendors, or any other outside parties.

Exclusive In-House AI Processing: Every artificial intelligence model, effect engine, and generation workflow is entirely proprietary---developed and operated solely within our own protected server infrastructure. User content is never forwarded to external AI systems or public APIs.

No External Analytics or Tracking Tools: Our application does not incorporate any third-party advertising, monitoring, or measurement SDKs designed to capture device identifiers (including IDFV or IDFA), geographic location, or behavioral metrics for off-device handling.

Regulatory Compliance: We reserve the right to release your information only when explicitly mandated by legislation---such as in response to a binding legal directive, judicial order, or official summons---or when essential to safeguard the immediate physical safety of our users or the broader community.

Corporate Transactions: Should a future merger, acquisition, or transfer of assets occur, your personal information will continue to be safeguarded under these identical stringent non-disclosure provisions. Any succeeding entity will be contractually obligated to uphold protective measures at least as rigorous as those set forth in this document.

Correction Rights Explanation

As an individual utilizing our application, you are entitled to ask for amendments or revisions to any erroneous personal details connected to your account or service usage. Should any records---for instance, stored preferences or account profile entries---require adjustment, you may contact our support team for help. We are committed to maintaining the precision of your information to ensure an optimal and reliable user experience.

Data Protection and Security

We are firmly dedicated to protecting the confidentiality of your personal data. To guard against illicit access, unauthorized exposure, or comparable threats, we have put in place appropriate safeguards---spanning physical, technical, and administrative domains---to secure the information we gather during your use of our platform. We take all feasible steps to ensure the safety of your data.

Our policies undergo periodic assessment and revision to remain aligned with our operational goals, evolving technologies, and applicable legal standards. These protective efforts encompass, though are not restricted to, organizational and technical security frameworks, control mechanisms, and staff awareness programs.

Despite our strong emphasis on data security, it is important to recognize that no transmission mechanism over the internet or electronic storage solution is completely infallible. While we endeavor to protect your Personal Data using commonly accepted industry practices, we are unable to offer an absolute guarantee of its security.

Should we become aware of any incident that compromises the integrity of your personal information, we will inform you as mandated by relevant laws. By continuing to use the Platform, you consent to receive such communications through electronic means.

Your Rights

Should you wish to gain further understanding of your statutory entitlements under relevant regulations, or if you intend to invoke any of those entitlements, kindly reach out to us through the contact information set forth in the "Get in Touch" section further below. Depending on the legal framework of your jurisdiction, you may have the right to request that we undertake the following actions:

  1. Grant you access to, or furnish a duplicate of, certain records we maintain about you
  2. Halt the handling of your data for promotional outreach (including any advertising efforts derived from behavioral profiling)
  3. Rectify any obsolete or erroneous details we possess concerning you
  4. Remove designated items of information we store about you
  5. Restrict the manner in which we process and disclose specific data linked to you
  6. Transmit your records to an alternative provider of your choosing
  7. Revoke any permission you have previously provided regarding the handling of your data

We will diligently assess each submission and reply within the timeline prescribed by applicable legislation. Please note, however, that under certain circumstances, some data may not be subject to such actions---for instance, if we must persist in processing your information to uphold our rightful interests or to fulfill regulatory duties. Prior to addressing your inquiry, we may request supplementary details to verify your identity.

Children's Privacy

Our platform is not intended for use by individuals who have not yet reached their 13th birthday. We do not deliberately gather or store any personal data pertaining to children under this age threshold. Should we come to learn that such information has been inadvertently obtained, we will promptly initiate suitable measures to remove it from our systems.

CCPA, VCDPA, GDPR, and LGPD Rights

We comply with the privacy frameworks established by California (CCPA), Virginia (VCDPA), the European Union (GDPR), and Brazil (LGPD). Individuals residing in these jurisdictions have the right to ask for access to, rectification of, erasure of, or to raise objections regarding the handling of their personal data. Should you require support in exercising any of these entitlements, please feel free to get in touch with our service team for assistance.

Legal Basis for Processing Data

We handle your personal information in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR). Depending on the particular context of processing activities, we rely on one or more of the following statutory justifications:

  1. Legitimate Business Purposes: We may process certain non-sensitive data to advance our genuine commercial objectives, which encompass:
    • Enhancing the functionality and usability of our applications
    • Upholding the protection and reliability of our apps and associated systems
    • Examining user behavior patterns to guide and refine service evolution
      When invoking this basis, we rigorously weigh our organizational interests against your fundamental rights and liberties.
  2. Fulfillment of Legal Duties: Under specific circumstances, we must process your data to satisfy statutory requirements---such as meeting applicable financial, taxation, or regulatory mandates.
  3. Protection of Essential Interests: In extraordinary situations, we may process your data to safeguard your own vital interests or those of another individual---for instance, when addressing a security incident affecting an application.

Right to Complain

Should you hold the view that our handling of your personal information contravenes relevant data protection regulations or infringes upon your entitlements under such laws, you are entitled to submit a formal complaint to the appropriate regulatory body. This right extends to, though is not confined to, the GDPR framework applicable to individuals within the European Union, in addition to any other regional privacy statutes that may govern your situation.

Contact Information for Complaints

If you intend to lodge a formal grievance, you may get in touch with the privacy supervisory body in your home country. Their relevant contact particulars are generally accessible through their official online portals. As an alternative, you are also welcome to contact us directly for additional direction and support regarding the complaint process.

Internal Resolution

Before lodging a formal grievance, we respectfully request that you contact us in the first instance. We will undertake reasonable measures to resolve any issues you raise. You may direct your inquiries to our Data Protection Officer (DPO) or send an email directly to info@mediaborneo.com.

Controller Name Information

In accordance with data protection legislation, the organization accountable for handling your personal information via the application is safih, serving in the capacity of data controller. In this role, safih establishes the objectives and procedures for data processing, guarantees adherence to relevant privacy statutes, and upholds your statutory entitlements. Should you have any questions concerning privacy matters, please reach out to us at info@mediaborneo.com.

Data Protection Officer Information

Our organization has designated a dedicated individual to supervise data protection and privacy-related affairs. Their contact information is provided below:

Latest Privacy Policy

We reserve the right to revise this Privacy Policy as circumstances evolve. Accordingly, we encourage you to check this page on a regular basis to remain aware of any modifications. Whenever we make adjustments, the updated version will appear on this same page. All revisions become effective immediately upon their posting here.

Contact Us

Should you have any inquiries, worries, or recommendations concerning our Privacy Policy, please feel free to reach out to us via email at info@mediaborneo.com.